Contact Us

Get in Touch

We'd love to hear from you! Whether you have questions about Beta Reader Buddy, need technical support, or want to share feedback about your experience, we're here to help.

What to Include in Your Message

To help us assist you more effectively, please include:

• Subject Line: Brief description of your inquiry
• Account Email: The email address associated with your Beta Reader Buddy account (if applicable)
• Detailed Description: Clear explanation of your question, issue, or feedback
• Screenshots: If reporting a technical issue, screenshots can be very helpful

Common Inquiries

Technical Support

Having trouble with the platform? We can help with:

• Account creation or login issues
• Manuscript upload problems
• Analysis or feedback generation errors
• Browser compatibility issues
• Performance or loading problems

Account Management

Need help managing your account? We can assist with:

• Password reset requests
• Email address changes
• Account deletion requests
• Data export requests
• Privacy and data questions

Feedback and Suggestions

We're always looking to improve Beta Reader Buddy. Share your thoughts on:

• New features you'd like to see
• Improvements to existing functionality
• Additional AI personas or analysis types
• User experience suggestions
• Bug reports or issues

Business Inquiries

Interested in partnerships, integrations, or business opportunities? We'd love to discuss:

• Publishing house partnerships
• Writing community integrations
• Educational institution licensing
• API access for developers
• Custom enterprise solutions

Response Time

We strive to respond to all inquiries within 24-48 hours during business days. For urgent technical issues affecting your ability to use the service, we prioritize faster response times.

Privacy Notice

When you contact us, we may keep records of our correspondence to provide better support and improve our service. Your contact information will only be used to respond to your inquiry and will not be shared with third parties. See our Privacy Policy for more details.